Shipping methods

Delivery to your place (COD) 3.50 euros. Concerns orders within Greece Delivery in 1-3 working days. Shipping cost 3 euros With the method of cash on delivery we send the products through a cooperating courier company and you pay the price at the time of receipt. COD service has an additional cost of 3.50€ For orders over 50€ Free Shipping Delivery within the European Union: 15€ Delivery outside the European Union: 35€ Deliveries outside the EU are usually subject to customs clearance and import duties in the country of dispatch and are exclusive responsibility of the recipient. Order Cancellation It is possible to cancel your order before the shipment starts. Shipments are made daily Monday-Friday at 18.00 Greece. To cancel the order you can send an e-mail to [email protected] or contact us at 27310 22 926.

Product Returns – Right of Withdrawal

We want you to be completely satisfied with your order!

A. Return of non-defective products – The right of unjustified withdrawal by the customer. Return of non-defective products – The right of unjustified withdrawal by the customer.

The customer reserves the right to return the purchased products, according to the law for consumer protection, unjustifiably, within fourteen (14) calendar days from the date of shipment of the products as follows.

1. Return the merchandise to its original condition, including all labels and packaging.
2. Prepare the package and schedule the receipt of your package by talking to us by phone or by talking to the COURIER branch in your area (only with the General Post Office from which you received your package). Ask them to come and pick up the package for a fee at the recipient code from anywhere you wish. Collaborating Courier Companies: GENERAL POST.

RECIPIENT DETAILS:

PSYCHOGIOS CHRISTOS
KONSTANTINOU PALEOLOGOU 80
SPARTA
ZIP CODE 23100
phone 27310-22926

Refund orders will only be issued for products that have been returned as appropriate. If the product you return does not meet the conditions listed, the package will be sent back to you.

All return conditions also apply to the product change.

Exceptions to the right of withdrawal:

1. There is no withdrawal and the return is not allowed for special orders, customjewelry constructions,engravingof objects.
2. Where the products have been modified at the request of the customer.
3. On the earrings, for hygiene reasons.
4. For damages caused during the opening of the product, for which the responsibility lies solely with the customer.
5. For Smartwatch,if activated by the customer.
6. For wedding rings.

Returns will only be strictly accepted if the following conditions are met:

1. The product is unbearable and is in its original excellent condition. The check will be performed by the manager of our online store. The check will be performed by the manager of our online store.
2. The product packaging is not damaged or soiled, but is in excellent condition.
3. The product is returned in a safe packaging, so that it does not wear out during transport. We are not responsible for any loss or damage during transport of the product. We are not responsible for any loss or damage during transport of the product.
4. All the documents that accompanied the product (original purchase receipt / invoice, warranty, operation manual or any other accompanying material) are returned intact and in excellent condition with the product.
5. In case the product is accompanied by a gift, the gift must be returned with the product, also in excellent condition and the forms that may accompany it.
6. The customer has exercised his right of withdrawal within the above period of 14 calendar days from the date of receipt of the products.

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– In our physical store

Then, by telephone with our online store, the return of the product and the receipt of the correct one / repair or replacement of the defective one can be done in our physical store. The customer brings the product to the store and after checking to determine that the return conditions apply as above, receives the correct product or, depending on the customer’s wish, the product is replaced with a new one with the returned or other product of his liking of the respective quality and price or the product is left for repair and the manner and time of its receipt are agreed.

– We inform you that there are no refunds from our physical store.

– Delivery costs are non-refundable, if you have chosen a delivery method other than the standard delivery method offered by our online store for free.

For more information we are always at your disposal either by phone at 2731022926 or by e-mail at [email protected].